Advanced Analytics provides unique reporting capabilities within the NetReports® 5 (NR5) reporting environment. In simple terms, it is a reporting application within a reporting application. As robust and comprehensive as NR5 is, its primary purpose is to deliver collected customer service and customer satisfaction data to various levels of a client's organization for quick access, review, and action. Experience has taught us that as comprehensive a reporting application might be, there are always ad-hoc reporting opportunities. Learn More >
The addition of Advanced Analytics to NR5 provides a framework for comprehensive ad-hoc reporting delivery, enabling Sinclair analysts a means of quickly satisfying most conceivable special reporting requests. What's exciting and different is that reports created within the Advanced Analytics framework are updated automatically as new data is collected - just as standard reports in the NR5 core application are. Therefore, ad-hoc reports created to fulfill special requests deliver ongoing value without having to be updated manually.
Visualize your data like never before with a multitude of graphs, charts, and map options that help identify best performing locations, reveal customer satisfaction correlation, and show satisfaction trends with predictive analysis.
Whether you are an experienced analyst drilling deep into the data, or you are just getting started and need a quick summary report, in minutes with NetReports® you will become a master at generating reports and insightful analysis. Learn More >
Unlike other reporting sites, NetReports® does not limit hierarchical views and provides a full complement of reporting tools, widgets and customization options.
NetReports® has the depth and flexibility to provide each user exactly what they need, from executive overviews to unit-level reports with easy to use analytics and reporting tools.NetReports® is available through your web browser 24/7 and updated in near real-time. In addition to accessing reports via web, they can be exported to PDF, JPEG, PNG, SVG, and CSV formats, and be e-mailed.
Triggers can be set to activate upon predetermined criteria and/or any number of actions including our proprietary employee training tool, NR e-Coach™
With NetReports® you get what other third party reporting services charge extra for. Moreover, if there is a custom report our NetReports® does not currently provide it's likely we can create it for you at no extra charge.