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    Mystery Shopping

    A Sinclair mystery shopping program provides the objective, quantitative data needed to make targeted improvements in your operations and customer service. We use a detailed development process that helps clients identify

    Mystery Shopping, Learn More >
    Customer Satisfaction Surveys

    Capturing the hearts and minds of consumers is the goal of every business. Although more measurement is taking place, only a small percentage of companies effectively translate the data into a better experience for their cus-


    Customer Satisfaction, Learn More >
    A Better Reporting System

    NetReports® is our exclusive on-line reporting tool that provides your organization its own reporting website with comprehensive presentation and analysis of its customer service and customer satisfaction data updated in real-

    NetReports® , Learn More >
    • Advanced Analytics
    • NR e-Coach™ Employee Training Platform
    • DiMetric® Scoring Provides a Closer Look at Your Customer Service Performance

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