Advanced Analytics Reporting Capability:
Uncover links and relationships between customer service and customer satisfaction data from Sinclair as well as your internal business metrics, i.e. sales number, turnover, staffing, promotions, and other key metrics.
Connect to external data sources, including online analytical processing (OLAP) cubes.
Provide comprehensive multivariate analyses uncovering changes in the data as factors of continuous data variables such as time or customer traffic.
Introduce new ways of visually experiencing your customer data.